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Henrietta, New York

Covid-19 Policies and Practices for Guests

  1. Please use the "Book Players" function for reservations for LASERTRON and Cyber Sport.
  2. All guests are required to wear appropriate face coverings upon entry to the facility. Masks are required in all general areas with the exception of while seated at a table for the purpose of dining. Masks are also currently required while playing attractions.
  3. Employees will wear appropriate face coverings at all times.
  4. Please do not enter the facility if:
    • You are experiencing any Covid-related symptoms
    • You currently have Covid-19
    • You have been around anyone with Covid-19 in the last 14 days
  5. Additional Sanitizing Stations are available throughout the facility. Handwashing with soap and water is always recommended.
  6. Please follow all posted signage and social-distancing markers.
  7. LASERTRON's arena capacity will be limited to 24 players at one time. While in the briefing room, please remain with your reservation, maintain a 6’ distance from other reservations in your session, and wear appropriate face covering.
  8. LASERTRON’s 5’ player rule has been expanded to 6’. Please remain 6’ from other players while playing. Our arenas are 9,000 Square Feet. That allows for 375 Square Feet per player at 24 max players. The average available distance between players in a full 24-player session would be approximately 20’ which provides plenty of room to safely participate.
  9. LASERTRON games will be LASERTRON Battle Royale with Squads. Your Squadmates will be from your own reservation and will be assigned their own sector for recharging at the start of the game. This will prevent congregating with “teams” outside your reservation at recharge stations and help facilitate distancing.
  10. If the session has less than 8 players, or you are playing in Henrietta’s Arena 2, you will play Free-For-All. In this format, your vest will activate at the start of each game automatically no matter where you are in the arena and you do not have to report to a base at the start of each game.
  11. LASERTRON vests and phasers will be sanitized after every use.
  12. Cyber Sport sessions will be limited to 6 players.
  13. Cyber Cars will be sanitized after each use.
  14. Limited menus are available (Pizza, Wings, Appetizers, and beverages). Avoid congregating at the order stations. We recommend you sit at a table and use our New Mobile Ordering System. Simply use your smartphone's camera to scan your table's QR code and place your order. Your order will be delivered to your table.
  15. Table Seating is limited to those waiting for an order or who are currently eating. Capacity has been greatly reduced, so please, be considerate to others looking to place food orders and do not sit at a table if you do not plan to eat or have finished eating.
  16. Unattended food and beverage will be discarded.
  17. The Arcade and Redemption Store are unavailable at the current stage of reopening.